Visual Mallorca Experience museo en Palma

Dear SpiDey! Thank you for your detailed feedback — we truly appreciate you taking the time to share your experience. We’re sorry to hear that your visit did not meet your expectations. Our concept is designed as a visual and immersive journey through Mallorca using projection, animation, and digital storytelling, but we understand that this may not align with what every visitor is looking for. We take your comments seriously, especially regarding the balance between visual content and interactivity, as well as the overall experience for families. We are actively working on improving and expanding our interactive elements to make the visit more engaging for both adults and children. Regarding the technology and content, we continuously update and refine our installations, and your feedbac…

Dear Jörn Daudert! Thank you for your honest feedback — we really appreciate you sharing your experience. We’re sorry that your visit did not fully meet your expectations, especially as you were looking for a strong family-friendly activity on a rainy day. We understand how important this is, and your comments highlight areas where we can improve. We also sincerely apologize for the technical issue with the digital aquarium during your visit. This is one of our most popular features, and it should always work smoothly. We have already addressed this and are improving our monitoring to prevent similar situations. Our experience is designed as a visual journey through Mallorca using projection and digital storytelling, but we recognize that some visitors expect more physical or hands-on ele…