Town House Gomila by Palma Coliving Mallorca, Private Social Club espacio de coworking en Palma

Hi Tho, Thank you for taking the time to share your feedback. We’re truly sorry to read about the frustration and disruption you experienced during your stay, and we understand why this situation left such a negative impression. To clarify, the situation was not related to unpaid rent, but rather to a sudden change in conditions imposed by the property owner, which made it impossible for us to continue operating the building under our community and service standards. Unfortunately, this was beyond our direct control and the decision has resulted to pause momentarily the operations for Xmas. We sincerely regret the short notice and stress it caused for you and the rest of the residents. We acknowledge that, under these circumstances, our communication and solutions may not have met your ex…

Thank you for taking the time to share your feedback. We truly appreciate your kind words about the townhouse and the people you met during your stay. We are very sorry that this situation impacted your experience, and we fully understand how confusing it must have been. We sincerely apologize for the miscommunication you encountered. To clarify, the situation was not related to unpaid rent, but rather to a sudden change in conditions imposed by the property owner, which made it impossible for us to continue operating the building under our community and service standards. Unfortunately, this was beyond our direct control. As soon as this occurred, our absolute priority was our residents. We acted quickly to find the best possible solution by relocating guests to another nearby Palma Coli…

We’re very sorry that this situation impacted your experience, and we fully understand how stressful it can be. To clarify, your situation was not related to unpaid rent, but to a sudden change in conditions imposed by the property owner, which made it impossible for us to continue operating the building under our community and service standards. As a result, we had no option but to relocate in our other property nearby. As soon as this happened, our priority was our residents. We suggested all guests to go to another Palma Coliving property and ensured continuity of their stay under the best possible conditions. Where applicable, we also offered compensation and vouchers for future stays. We sincerely apologize we couldn't host you properly this time and we are sorry for the disruption.…

Hi Thomas, thank you for taking the time to share such a detailed and thoughtful review. We’re genuinely happy to read that you appreciated the location, the workspace, the atmosphere of the house, and especially the community manager — we’ll be sure to pass on your kind words to them. Regarding the rating and the situation you mention, we fully understand your frustration. Unfortunately, during your long stay, an unexpected decision by the property owner led to a sudden interruption of operations by Palma Coliving in that building, which directly impacted your experience. This was not something we wanted or planned, and we sincerely regret the inconvenience it caused. Throughout the process, we did our best to offer solutions — including relocation options, upgrades, compensation, and ul…